Karl Mosgofian built his career in IT from the ground up, starting as a teenager and eventually serving as CIO at Gainsight, where he watched AI reshape what the CIO role actually means inside a company. In this episode, he and Russ Fradin get into the mechanics of how great CIOs operate, why the CFO relationship matters more than reporting lines, and what changes when agents start doing real work inside your org. The conversation is direct, specific, and covers territory most AI podcasts skip entirely.

Topics discussed:

• Why the CIO is often the right starting point in any enterprise technology sale

• How CFOs became the natural home for IT to report into

• Where CIO and HR functions are headed as agent workforces grow

• Why agents need their own directory identity separate from the humans who authorize them

• What separates AI projects that scale from the ones that stall

• The small-group peer learning method that actually moves AI adoption

• Why most orgs are focused on the wrong AI security risk

• Which job functions will see the clearest AI impact based on what LLMs are actually built for.

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