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Stop Performing! Start Serving - Don Ratliff & Matthew Malan
What changes when public speaking stops being about applause, trophies, or proving yourself? In this episode of Speak Arizona, host Rupesh Parbhoo talks with Don Ratliff and Matthew Malan about mentorship, belief, and learning to speak from the heart. Matthew shares how bullying, stuttering, and years of speech therapy shaped his relationship with his voice, while Don reflects on what it means to see potential in someone before they can see it in themselves. Together, they explore how coaching, encouragement, and service can transform a speaker from performer to messenger. Perfect for speakers, mentors, coaches, and leaders who want to communicate with more courage, connection, and purpose. Key takeaways
Chapters
00:00 - Cold open: The neck brace story and the power of eye contact
00:19 - Speak Arizona intro
00:56 - Host intro and episode setup
01:14 - Matthew's voice, bullying, stuttering, and rebuilding trust
02:02 - Why this story is also about mentorship
02:49 - Don and Matthew join the conversation
05:47 - Why mentorship and service matter in this story
09:01 - What Don saw in Matthew
10:14 - Don shares why he wanted to pass mentorship forward
11:21 - Generational service and mentorship
23:08 - Moving from performance to service
23:15 - Speaking from the heart, not just the head
43:53 - Advice for new public speakers
Guest: Don Ratliff
About the guest
Matthew Malan is a data-driven marketer and Marketing Manager at Vemo Smart Energy. He focuses on growth, experimentation, and performance, with experience leading digital acquisition across paid social, email, and content. His work combines analytics, campaign execution, and marketing systems to generate measurable business results. Connect
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By District 3 Toastmasters
5
11 ratings
What changes when public speaking stops being about applause, trophies, or proving yourself? In this episode of Speak Arizona, host Rupesh Parbhoo talks with Don Ratliff and Matthew Malan about mentorship, belief, and learning to speak from the heart. Matthew shares how bullying, stuttering, and years of speech therapy shaped his relationship with his voice, while Don reflects on what it means to see potential in someone before they can see it in themselves. Together, they explore how coaching, encouragement, and service can transform a speaker from performer to messenger. Perfect for speakers, mentors, coaches, and leaders who want to communicate with more courage, connection, and purpose. Key takeaways
Chapters
00:00 - Cold open: The neck brace story and the power of eye contact
00:19 - Speak Arizona intro
00:56 - Host intro and episode setup
01:14 - Matthew's voice, bullying, stuttering, and rebuilding trust
02:02 - Why this story is also about mentorship
02:49 - Don and Matthew join the conversation
05:47 - Why mentorship and service matter in this story
09:01 - What Don saw in Matthew
10:14 - Don shares why he wanted to pass mentorship forward
11:21 - Generational service and mentorship
23:08 - Moving from performance to service
23:15 - Speaking from the heart, not just the head
43:53 - Advice for new public speakers
Guest: Don Ratliff
About the guest
Matthew Malan is a data-driven marketer and Marketing Manager at Vemo Smart Energy. He focuses on growth, experimentation, and performance, with experience leading digital acquisition across paid social, email, and content. His work combines analytics, campaign execution, and marketing systems to generate measurable business results. Connect