In this episode the host rails against corporate clients who replace proven spokespersons with new faces for the sake of "variety," arguing that frequent swaps undermine credibility and force employees to re-establish trust each time.

Using real examples, he explains why consistency builds familiarity and engagement, and suggests keeping the same talent across videos or adding them as co-hosts rather than replacing them.

The takeaway: prioritize trusted, repeat talent to reinforce your message and improve training results.