In this episode of NVA Pet Peeves, “Stopping at the Gumline,” Ken sits down with NVA GP Chief Medical Officer Dr. Sandra Faeh and Managing Veterinarian Dr. Emily Yan to examine what happens when dentistry focuses only on what we can see.

With most periodontal disease hiding below the gumline, skipping radiographs and consistent standards can mean missed pain, retained roots, and even undetected cancer. The conversation explores common client objections, the risks of inconsistency, and why training and technician utilization are key to making dentistry a reliable standard—not an exception.

Because when we stop at the gumline, pets pay the price.