What does it take to build a successful BPO company? How successful are you with your agents?

Stories from Real Life Podcast. Philly Native Makes Name for Himself in Costa Rica with Richard Blank


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Why should you listen to this podcast?


Because "Stories from Real Life" reminds us we’re not alone.


In every episode, expert interviewer Melvin E. Edwards dives deep into the moments that shape who we are—messy, moving, sometimes hilarious, sometimes heartbreaking. Whether you're stuck, healing, or just curious about the human experience, these stories help you feel seen, understood, and connected.


Host Melvin E. Edwards


My name is Melvin E. Edwards, an introspective storyteller known for crafting intricately layered and profound narratives predominantly in written form. This distinctive quality lends a unique touch to my podcast. Embrace this movement subtly as we delve into heartwarming tales and sprinkle in some light-hearted humor.


Melvin E. Edwards, a sixth-generation Texan, boasts a distinguished career transition from an acclaimed newspaper reporter and columnist to the vibrant realm of Texas politics. Initially covering Texas high school football, he swiftly ascended to become a speechwriter for the Lieutenant Governor and Governor of Texas.


His literary prowess shines through two award-winning books that meticulously trace his Texan lineage back to the days of the Republic of Texas, earning him recognition as one of the pioneering African-American members of the Sons of the Republic of Texas.


A detail-oriented leader who uses analytical and interpersonal skills, and pressure-tested experience to identify problems and create sustainable and collaborative solutions. Executive-level communications expert in education, community, and government fields. Proven track record in public relations, media relations, and public policy. 


Ep. 109 - From Philadelphia to Costa Rica: Richard Blank's Journey


Richard Blank shares his journey from growing up in Philadelphia to establishing a thriving call center in Costa Rica. He discusses the importance of following one's passion, the challenges of family expectations, and the significance of soft skills in business. Richard also delves into his love for pinball machines and how they relate to his life philosophy. The conversation highlights the balance between technology and human connection in today's world.


https://youtu.be/VRA-azF8yf4

https://youtu.be/-_LyFF6MQDk

https://youtu.be/HR9cI7O1gfY

https://youtu.be/wAFs6eYoMKk

https://youtu.be/1pHv-b9unuc




Richard Blank hired bassist Garry Gary Beers of INXS. 

https://www.youtube.com/watch?v=ieGjN5H4xPQ



 

Melvin E. Edwards, Stories from Real Life Podcast, Richard Blank,Costa Rica's Call Center, Outsourcing, Telemarketing Call Centre, BPO, Nearshore Contact Center, Sales, Entrepreneur, B2B, Business, Podcast, Gamification,Leadership, Marketing, CX, Guest, Money, B2C education, BPO trainer,call centre, contact centre, contact center


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What does it take to build a successful BPO company? How successful are you with your agents?By richard blank