I get the question all the time: "How do I do XYZ in PDM?" And I always respond with, "why are you wanting to do XYZ?" This week, Brandon Nelms joins the podcast to talk about his adventures of building toys with his kids (and using work to do it), what we look for when talking to customers and discovering the "how" by asking "why", and being creative with his videos on the CATI YouTube Page.