Fiona and Sandeep discuss utilising the time during lockdown for maintenance and suppling 25,000 meals for front line workers and the vulnerable.  Sandeep also shares the plans and preparations  for reopening.

Fiona catches up with Richard Ball during a phased reopen of the Calcot Collections properties.

Fiona discusses with Martyn about big kitchen changes at Claridge’s and working in teams as they reopen over the forthcoming weeks.

In this episode Fiona chats with Amanda Hyndman, Area Vice President, Operations & General Manager, Manager Oriental Hyde Park, London. They discusses kind and generous service, in luxury hotels and the mission to stay engaged with the team.

Fiona chats with Anthony Bennett, Owner Director of Bennett Hay about the new guest journeys within each building as they open, using technology to its best advantage and keeping it fun.

Fiona discusses with Anthony about the new guest journeys within each building as they open, using technology to its best advantage and keeping it fun

Fiona chats with Daniel Pereira about how he is working with the club's members and the team to safely reopen the Royal Automobile Club's two sites.

Clare discusses Covid 19 from a HR Perspective, using quizzes and tick tock to keep connected and measures put in place for the return of the team.

Fiona chats with Ken Patterson about looking after the team and grounds of the amazing Seven Stars Resort & Spa during Covid 19.

Mark talks about how Hospitality Action made a rapid response to the Covid 19 lockdown and plans to assist those in need in the future.  This podcast is the audio of a zoom call made on the 14th May 2020.