This was heartbreaking. A customer came in with a Rolex from her mom (who passed away). It was the only thing she left behind for her. Turns out it was a fake. I tell you what I did in this unique circumstance.

Check out the Instagram post and video on the fake: https://instagram.com/p/BeVkYGJjXQg/

I go over some other fake watches and stories in my book: 100+ No BS Watch Tips for Watch Enthusiasts and Salespeople: http://www.nobswatchmaker.com/book-lp

You can also check out more at: http://www.nobswatchmaker.com/ or my Instagram at: http://instagram.com/nobswatchmaker

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SHOW NOTES:

Opening • Disclaimer: Don’t work on Fakes! • The story • The exception • Closing