Navigating the Landscape of Guest Feedback. Join me, Justin Bleich, in this candid episode where we explore the dynamic world of reviews in the short-term rental industry. From the highs of positive feedback to the challenges of handling criticism, we cover the good, the bad, and the ugly. Learn valuable insights on how to skillfully address challenges. Whether you're a seasoned host or just starting, mastering the art of reviews is key to your success.