In this episode of Decisions Now, Erin Pearson sits down with Jeff Jin, an expert in shared services and digital transformation. 

Jeff shares how organizations can optimize their centralized service models to achieve operational excellence, innovation, and strategic value. 
 
Covering the importance of standardization, smart technology adoption, global service hubs, and fostering a culture of continuous improvement, Jeff provides actionable insights for business leaders looking to future-proof their operations.