In this episode, learn how to seamlessly transition your events from in-person to virtual, maintain valuable sponsor relationships, and communicate effectively during crises. Plus, get tips on leveraging AI tools for customer service and social sentiment management.

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==Let's Break It Down==

• 04:38 Crisis communications impacting various stakeholders and strategies.
• 09:18 Conference held virtually for essential worker education.
• 11:53 Adapted to virtual events, ensured valuable engagement.
• 14:09 Persona-focused strategy vital for event success.
• 16:29 Text communication effective; relieved community of obligations.
• 21:19 Positive team made challenging project successful.
• 25:03 Stay flexible, tackle obstacles, keep moving forward.
• 27:00 HR prioritized employee safety during Florida crisis.
• 32:17 Scenario planning provides calm and efficiency.

==Where You Can Find Us==

1. Website: https://strategycast.com/
2. Instagram: https://www.instagram.com/strategy_cast/
3. Facebook: https://www.facebook.com/strategycast

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