This episode is a rebroadcast of our webinar where we explore key findings from the Protiviti–Oxford global executive outlook on customer experience and discuss how CX and marketing leaders are using data, AI, and connected experiences to drive growth and strengthen customer loyalty.

David Howard
Professor, University of Oxford 
www.linkedin.com/in/davidhowardoxford/  
Bryan Comite
Managing Director, Customer Experience Strategy Lead, Protiviti
www.linkedin.com/in/bryan-comite-0333a63a/  
Jennifer Friese Managing Director, Digital Experience and Platforms Lead, Protiviti 
www.linkedin.com/in/jenniferfriese/  
Alex Weishaupl Managing Director, Digital Creative & Design Studio Lead, Protiviti 
www.linkedin.com/in/alexweishaupl/  
Joe Kornik Senior Director, Editorial Programs & Editor in Chief, VISION by Protiviti 
www.linkedin.com/in/joe-kornik-599231b

Webinar Link: Strategic CX: Optimizing Your Customer Experience to Drive Business Growth (5000019)