Tired of hiring the wrong people, or losing the right ones? On this episode of The CEO Shift, host Shawndel Spader sits down with Sue MacArthur to explore the mindset shifts, strategies, and leadership lessons that move CEOs from operator to visionary. About Sue MacArthur: Sue MacArthur is a strategic talent consultant who helps CEOs and agency leaders build hiring systems that actually work, moving beyond gut instinct to role clarity, culture fit, and long-term retention. In this conversation, you will learn: - Why most hiring goes wrong and what to do instead - How to build a role the right way before you post it - Finding people who perform and actually stick around - Why gut instinct alone leads to expensive hiring mistakes - Understanding culture as the first step to attracting talent - How to evaluate candidates for values, not just skills - Setting up new hires to succeed from day one Who this episode is for: CEOs and agency leaders who are done with expensive hiring mistakes and want a repeatable process for finding, hiring, and keeping the right people. Connect with Sue MacArthur: LinkedIn: https://www.linkedin.com/in/suemacarthur/ About The CEO Shift Podcast: The CEO Shift is a weekly leadership podcast hosted by Shawndel Spader, founder of Spader Group. Each episode features candid conversations with CEOs, agency owners, founders, and industry experts about the real mindset shifts, strategies, and systems that turn capable operators into intentional leaders. If you are growing a service business, running an agency, or leading a team, The CEO Shift is designed to help you lead with clarity and scale with confidence. Follow and subscribe to The CEO Shift on Apple Podcasts, Spotify, YouTube, or wherever you get your podcasts. Leave a rating and review to help more CEOs discover the show. Visit spadergroup.com/ceo-shift for episode resources and the free CEO Decision Guide. Connect with Shawndel Spader: Website: https://spadergroup.com LinkedIn: https://www.linkedin.com/in/shawndelspader/