DMV's Ernie Bertothy discusses the agency's new strategic plan with Chief of Support Services Division Jim McKenna, of the Bureau of Administration. (Posted: 7/20/07)

Strategic Plan Overview: Creating a Better DMV

This is a special program of the Connecticut Department of Motor Vehicles designed for education and public information purposes. These and many more helpful commentaries on laws, regulations and the latest news come in the form of interviews from the Connecticut DMV. The agency makes these podcasts available as another way for customers to more easily understand the rules, policies and changes that affect them when they use DMV services. In opening this new avenue to reach customers, the agency can assist customers and employees of different education levels, ages, backgrounds and cultures to understand critical and important information. Needed -- Feedback from You -- Write to DMV at writingtoday@earthlink.net to let DMV know if you are using this service.

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This is a special program of the Connecticut Department of Motor Vehicles designed for education and public information purposes. These and many more helpful commentaries on laws, regulations and the latest news come in the form of interviews from the Connecticut DMV. The agency makes these podcasts available as another way for customers to more easily understand the rules, policies and changes that affect them when they use DMV services. In opening this new avenue to reach customers, the agency can assist customers and employees of different education levels, ages, backgrounds and cultures to understand critical and important information. Needed -- Feedback from You -- Write to DMV at writingtoday@earthlink.net to let DMV know if you are using this service.

This is a special program of the Connecticut Department of Motor Vehicles designed for education and public information purposes. These and many more helpful commentaries on laws, regulations and the latest news come in the form of interviews from the Connecticut DMV. The agency makes these podcasts available as another way for customers to more easily understand the rules, policies and changes that affect them when they use DMV services. In opening this new avenue to reach customers, the agency can assist customers and employees of different education levels, ages, backgrounds and cultures to understand critical and important information. Needed -- Feedback from You -- Write to DMV at writingtoday@earthlink.net to let DMV know if you are using this service.

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Strategic Plan Overview: Creating a Better DMV

Strategic Plan Overview: Creating a Better DMV