One of Dana’s clients is having a challenge with a supplier.  The supplier isn’t delivering the way they need to and Dana’s client is trying to hold them accountable.  In their conversations, Dana and her client have discussed the pre-emptive – that the supplier may need to be fired and replaced.  Looking at just strategy would be fairly straight-forward in this case: speak with the supplier and put them in the client’s shoes and vice versa.

Hosted on Acast. See acast.com/privacy for more information.