In this second part of the second episode, Jess, Mike, and Carter further examine the ways that Amazon Lexbots can be used to streamline the customer experience journey. They discuss real world examples of integrating artificial intelligence and machine learning to elevate the customer experience and better address customer needs. To learn more about adopting Amazon Lexbots for your organization, reach out to us today at [email protected] or read more on our website www.globo-tek.com