In this episode, Cruce Saunders chats with Kelly Lawetz, Director of Unified Content Services at Genetec, about her journey leading a team to create and deliver high-quality technical content. Discover the critical role of consistent terminology in content creation and how it impacts Genetec's digital transformation. Learn about the company's agile approach to terminology management. Explore the significance of leadership in driving change and how terminology management lays the foundation for a smarter future in content and customer experience. 

Full transcript