05.29.2021 - By Process Breakdown Podcast (audio)
Last Updated on May 29, 2021 by Owen McGab Enaohwo
Every now and again, we take on new workers for our companies, and we want to be sure we did it right and hired the best person.
As such, there are processes in place to do hiring the right way. Alex Zerbach, today’s guest on the Process Breakdown Podcast, discusses the hiring process with Dr. Jeremy Weisz, the right way to go about it, and the steps involved. He also covers performance reviews, when and how to do them, data, and documentation of processes for constant improvement.
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Key Resource List
* SweetProcess.com, 14-day free trial, no credit card required* Carrot
Show Notes
0:05 – Intro
0:26 – Dr. Jeremy Weisz shares the best solution that makes documenting standard operating procedures drop-dead easy, highlighting a 14-day free trial. No credit card required.
1:44 – Dr. Weisz introduces today’s guest, Alex Zerbach, COO and head of operations at Carrot, a lead-generation solution for the real estate market.
1:56 – Mr. Zerbach expatiates more on what Carrot does and the kind of customers he works with.
2:58 – Mr. Zerbach explains how they got the domain name, “Carrot.”
4:46 – Mr. Zerbach talks about the painting on Carrot.com. He says it’s a tribute to Michael, the former owner of the domain, and he shares how people can see it.
5:18 – Mr. Zerbach talks about the hiring process and walks us through the steps taken, and the “who method.”
9:23 – Mr. Zerbach lets us know what sticks out to him about the “who method” of the hiring process.
11:20 – The guest explains his onboarding process and how it’s improved over the years.
12:26 – The guest elaborates on the performance reviews.
14:43 – Mr. Zerbach talks about the software the company makes use of.
17:32 – The guest lists more software the company makes use of.
18:07 – The guest tells us about the time the hiring process didn’t go right.
21:02 – The guest expatiates on the “people team.”
23:26 – Mr. Zerbach gives examples of cultural activities that’s worked really well especially during the pandemic.
25:36 – Outro
Guest Profile
Alex Zerbach is the COO at Carrot, a company that helps real estate investors and agents generate leads online.
He finds fun in searching for opportunities to improve how bu...