A discussion with Melissa Marquez, Chief Operating Officer with Jarvis Analytics. With more than 20 years in dental, including a variety of DSO leadership roles, Melissa is an industry expert who is helping dental leaders to improve their businesses through data. Melissa shares best practices for tracking and utilizing analytics data within a dental organization. She also discusses what Key Performance Indicators (KPIs) practices should be looking at and how to unify goals across locations.

In this episode, we ask

 - 04:58   What can you tell us about Jarvis Analytics and how you’re helping practices find success?

 - 08:35   Why should dental practices track analytics?

 - 10:27   What would you say are the most significant pain points for practices when it comes to how KPIs are measured and how data is presented?

 - 12:01   What do you think is the most important metric, or set of KPIs, for measuring success for a DSO?

 - 14:06   What best practices would you share for managing multiple practice locations?

 - 16:22   What would you say is the first metric a dental leader should check each day? Week? Month?

 - 18:12   What is the most common disconnect between a central office and the practice locations?

 - 22:45   What traps do dental leaders fall into when it comes to operational efficiencies?

Resources

 - www.jarvisanalytics.com

This episode is sponsored by Dentrix Enterprise.