With virtual care now a permanent official component of Ontario’s health-care system, physicians continue to experiment with how best to serve patients under a hybrid model. In this podcast, Dr. Hemant Shah, Toronto hepatologist and vice-chair of the OMA’s Negotiations Task Force, and Dr. Stephen Cooper, a family practitioner on Manitoulin Island, discuss the rise of virtual care out of necessity during the COVID-19 pandemic, and how, by weighing the benefits and challenges, a balance between in-person and virtual care must be struck to ensure quality health care for all Ontarians.