Some moments in business quietly reveal what truly matters, and this was one of them.

A pushy sales rep walked into a bowling center expecting a transaction—but what he really demonstrated was the cost of ignoring context, cues, and basic humanity.

This short story unpacks why curiosity, kindness, and awareness matter far more than any binder full of features. You’ll hear how showing up misaligned with the room can shut doors—and how leading with relationship can open many more. A small moment, a big reminder: your presence is part of your pitch.