Strivin & Thrivin

Strivin & Thrivin Ep28. Andrew Sully - Co-Founder & Co-CEO at Talenza.


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Today, Laura Johnson is joined by Andew Sully, Co-Founder & Co-CEO at Talenza.

Andrew is an experienced recruiter and business leader with an entrepreneurial attitude that has got him to where he is today. Championing change and going against the grain, Andrew explains how a rich career, working across multiple industries, has allowed him to perfect his customer service-centric business model.

Andrew’s proactive, entrepreneurial flair was clear from his time at university, 20 years ago. Identifying an opportunity, Andrew and a friend set up a painting and decorating business to assist their landlord while they were at university. This is where Andrew’s entrepreneurial drive and ability to evolve in the professional world began.

Andrew’s natural confidence with people led him to consider a range of careers from the police force to sales. Moving from Newport, Wales to Australia, Andrew secured a position at recruitment agency, SThree. Here, he was thrown in head first and exposed to invaluable experience, learning as he went along. As his time working at SThree drew to a close, Andrew admits that he knew he had to do something for himself, having learnt from the good, the bad and the ugly at this global business.

“They just lost their way around customer experience and what made them successful in the first place. They just didn't change and pivot the business model enough.”

Andrew is a firm believer of evolving in business, continually stressing the importance of learning and growing. Rejecting the notion that revenue should prevent internal evaluation, he explains how he has learnt to prioritise customer satisfaction in order to help his own business, Talenza, thrive.

Setting up Talenza in 2016, Andrew pledged to place customer satisfaction, teamwork and values at the center of his business model. Andrew candidly explains how he was forced to reevaluate and analyse whether Talenza was staying true to these values when Covid-19 hit. Adopting a refreshingly optimistic take, he admits that this crisis allowed him to pivot and evolve.

“If you're not learning, and you're not growing and you're not driving some sort of change in yourself, then you'll never stay at the top of the game.”

To hear more from Andrew, including how he manages to escape from work, listen to the latest episode of Strivin and Thrivin now!

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