"There were a lot of questions and sharing of ideas. For all of us who felt siloed, it was a great space to come together and bounce ideas off of each other." - Keigh-Cee Bell

For episode 2 of a two-part interview with Keigh-Cee Bell, Coordinator for the Carole A. Tate Teaching and Learning Center at Southwest Michigan College and founder of the Learning Center Professionals Discord server, we discuss how she took action to bring learning center professionals together to navigate the challenges and questions brought about by the pandemic. Keigh-Cee shares the techniques, tools, and technology she implemented to bring academic center managers together in tough times. Thanks to these efforts, a wonderful community has formed and members continue to learn from and support each other.

Join the Learning Center Professionals Discord server.

Learn more about Accudemia.

Engineerica helps you to engage, track, and retain students. Learn more at www.engineerica.com.

Want to hear more? Visit the Podcast website: https://www.engineerica.com/student-success-heroes-podcast/

Nominate a Student Success Hero!  Leave us a voicemail or write us an email at [email protected] telling us about a colleague who is making a big impact on student success.

"Our biggest hurdle was trying to get students to engage and trying to intervene with them when outreach was completely virtual... Our biggest win is that this semester we are seeing a large comeback in our tutoring numbers" - Keigh-Cee Bell

For episode 1 of a two-part interview with Keigh-Cee Bell, Coordinator for the Carole A. Tate Teaching and Learning Center at Southwest Michigan College and founder of the Learning Center Professionals Discord server, we discuss how her center operates and the impact of the pandemic on her staff and students. She shares the techniques, tools, and technology she implemented to bring her staff, students, and faculty together in tough times. Thanks to these efforts, she is seeing the number of students seeking help from her learning center grow by leaps and bounds.

Join the Learning Center Professionals Discord server.

Learn more about Accudemia.

Engineerica helps you to engage, track, and retain students. Learn more at www.engineerica.com.

Want to hear more? Visit the Podcast website: https://www.engineerica.com/student-success-heroes-podcast/

Nominate a Student Success Hero!  Leave us a voicemail or write us an email at [email protected] telling us about a colleague who is making a big impact on student success.

“Another piece of data that I think is extremely important to collect is student feedback. Students are our reason for being and sometimes you have to remind people of that.” - Dr. Penny Turrentine

In the final part of a short series of podcast episodes, we conclude a discussion with Penny Turrentine, Ph. D., Adjunct Faculty and Program Coordinator at Pima Community College, about another foundational pillar upon which to successfully build your college or university Learning Center.

Her book, Everything You Ever Wanted to Know About Learning Centers (and then some…), inspired these discussions and focuses on the fundamentals for learning center directors, including seeking feedback from those you serve. Penny points out that data collection is important for demonstrating to your administrators and others the importance of your mission.

During her twenty-seven years in the field, Dr. Turrentine has specialized in working with student-athletes and published, Champions in the Classroom, a professional reference guide for student-athletes, learning support staff, coaches, advisors, parents, and school administrators. She earned her BA in Interdisciplinary Studies from the University of Arizona, selecting studies in sociology, psychology, and exercise and sport sciences as preparation for her goal of working with student-athletes in the academic area. She went on to earn her Master’s degree from the University of Arizona College of Education with a minor in exercise and sport sciences before moving on to earn her doctorate.

She recently "retired" as the director of the West Campus Learning Center at Pima Community College in Tucson, Arizona. Though, Dr. Turrentine continues to teach and coordinate the Aztec Academics program for the Athletic Department at Pima College - designing and implementing a series of student success workshops that draw parallels between athletic skills and academic skills. She also developed a mentoring program for student-athletes and facilitates tutor-led study halls for the athletes. She designed and developed the Student-Athlete Center for Academic Excellence and continues to be a consultant to the Athletic Department in all facets of academic support. In the field of learning assistance, Dr. Turrentine has earned Level 4 certification from the National College Learning Center Association (NCLCA). She has served both as the Arizona/Nevada director and as the SIG leader for the Learning Assistance Center Management SIG. She has been a Master level reviewer for the International Tutor Training Program Certification Program for 13 years and has coordinated the ITTPC. 

Engineerica helps you to engage, track, and retain students. Learn more at www.engineerica.com.

Want to hear more? Visit the Podcast website: https://www.engineerica.com/student-success-heroes-podcast/

We want to hear your story!  Leave us a voicemail telling us about one of your center's current goals or initiatives. How are you achieving it or what challenges have you uncovered? We may just play your message in an upcoming episode so that others can learn from your experience.

In part four of a short series of podcast episodes, we speak with Penny Turrentine, Ph. D., Adjunct Faculty and Program Coordinator at Pima Community College, regarding another foundational pillar on which to build a successful Learning Center at your college or university.

Her recent publication, Everything You Ever Wanted to Know About Learning Centers (and then some…), presents fundamentals for learning center directors, such as welcoming each student and going above and beyond to show that you care. Penny gives examples of building rapport through playfulness, attending student games as a team, and training her staff for interactions with students.

During her twenty-seven years in the field, Dr. Turrentine has specialized in working with student-athletes and published, Champions in the Classroom, a professional reference guide for student-athletes, learning support staff, coaches, advisors, parents, and school administrators. She earned her BA in Interdisciplinary Studies from the University of Arizona, selecting studies in sociology, psychology, and exercise and sport sciences as preparation for her goal of working with student-athletes in the academic area. She went on to earn her Master’s degree from the University of Arizona College of Education with a minor in exercise and sport sciences before moving on to earn her doctorate.

She recently "retired" as the director of the West Campus Learning Center at Pima Community College in Tucson, Arizona. Though, Dr. Turrentine continues to teach and coordinate the Aztec Academics program for the Athletic Department at Pima College - designing and implementing a series of student success workshops that draw parallels between athletic skills and academic skills. She also developed a mentoring program for student-athletes and facilitates tutor-led study halls for the athletes. She designed and developed the Student-Athlete Center for Academic Excellence and continues to be a consultant to the Athletic Department in all facets of academic support. In the field of learning assistance, Dr. Turrentine has earned Level 4 certification from the National College Learning Center Association (NCLCA). She has served both as the Arizona/Nevada director and as the SIG leader for the Learning Assistance Center Management SIG. She has been a Master level reviewer for the International Tutor Training Program Certification Program for 13 years and has coordinated the ITTPC.

Engineerica helps you to engage, track, and retain students. Learn more at www.engineerica.com.

Want to hear more? Visit the Podcast website: https://www.engineerica.com/student-success-heroes-podcast/

We want to hear your story!  Leave us a voicemail telling us about one of your center's current goals or initiatives. How are you achieving it or what challenges have you uncovered? We may just play your message in an upcoming episode so that others can learn from your experience.

In part three of a short series of podcast episodes, we continue our discussion with Penny Turrentine, Ph. D., Adjunct Faculty and Program Coordinator at Pima Community College, regarding another foundational pillar on which to build a successful Learning Center at your college or university.

Inspired by her most recent publication, Everything You Ever Wanted to Know About Learning Centers (and then some…), we delve into essentials for learning center directors, including the need for 'making something from nothing' when faced with insufficient funding. We discuss several instances where Penny was able to use resourcefulness to propel her center forward and engage more students in the process.

During her twenty-seven years in the field, Dr. Turrentine has specialized in working with student-athletes and published, Champions in the Classroom, a professional reference guide for student-athletes, learning support staff, coaches, advisors, parents, and school administrators. She earned her BA in Interdisciplinary Studies from the University of Arizona, selecting studies in sociology, psychology, and exercise and sport sciences as preparation for her goal of working with student-athletes in the academic area. She went on to earn her Master’s degree from the University of Arizona College of Education with a minor in exercise and sport sciences before moving on to earn her doctorate.

She recently "retired" as the director of the West Campus Learning Center at Pima Community College in Tucson, Arizona. Though, Dr. Turrentine continues to teach and coordinate the Aztec Academics program for the Athletic Department at Pima College - designing and implementing a series of student success workshops that draw parallels between athletic skills and academic skills. She also developed a mentoring program for student-athletes and facilitates tutor-led study halls for the athletes. She designed and developed the Student-Athlete Center for Academic Excellence and continues to be a consultant to the Athletic Department in all facets of academic support. In the field of learning assistance, Dr. Turrentine has earned Level 4 certification from the National College Learning Center Association (NCLCA). She has served both as the Arizona/Nevada director and as the SIG leader for the Learning Assistance Center Management SIG. She has been a Master level reviewer for the International Tutor Training Program Certification Program for 13 years and has coordinated the ITTPC.

Engineerica helps you to engage, track, and retain students. Learn more at www.engineerica.com.

Want to hear more? Visit the Podcast website: https://www.engineerica.com/student-success-heroes-podcast/

We want to hear your story!  Leave us a voicemail telling us about one of your center's current goals or initiatives. How are you achieving it or what challenges have you uncovered? We may just play your message in an upcoming episode so that others can learn from your experience.

In part two of a short series of podcast episodes, we speak with Penny Turrentine, Ph. D., Adjunct Faculty and Program Coordinator at Pima Community College, about another foundational pillar on which to build a successful Learning Center at your college or university. Inspired by her most recent publication, Everything You Ever Wanted to Know About Learning Centers (and then some…), we delve into essentials for learning center directors, including soliciting and gaining the support of faculty and administrators.

During her twenty-seven years in the field, Dr. Turrentine has specialized in working with student-athletes and published, Champions in the Classroom, a professional reference guide for student-athletes, learning support staff, coaches, advisors, parents, and school administrators. She earned her BA in Interdisciplinary Studies from the University of Arizona, selecting studies in sociology, psychology, and exercise and sport sciences as preparation for her goal of working with student-athletes in the academic area. She went on to earn her Master’s degree from the University of Arizona College of Education with a minor in exercise and sport sciences before moving on to earn her doctorate.

She recently "retired" as the director of the West Campus Learning Center at Pima Community College in Tucson, Arizona. Though, Dr. Turrentine continues to teach and coordinate the Aztec Academics program for the Athletic Department at Pima College - designing and implementing a series of student success workshops that draw parallels between athletic skills and academic skills. She also developed a mentoring program for student-athletes and facilitates tutor-led study halls for the athletes. She designed and developed the Student-Athlete Center for Academic Excellence and continues to be a consultant to the Athletic Department in all facets of academic support. In the field of learning assistance, Dr. Turrentine has earned Level 4 certification from the National College Learning Center Association (NCLCA). She has served both as the Arizona/Nevada director and as the SIG leader for the Learning Assistance Center Management SIG. She has been a Master level reviewer for the International Tutor Training Program Certification Program for 13 years and has coordinated the ITTPC.

Engineerica helps you to engage, track, and retain students. Learn more at www.engineerica.com.

Want to hear more? Visit the Podcast website: https://www.engineerica.com/student-success-heroes-podcast/

We want to hear your story!  Leave us a voicemail telling us about one of your center's current goals or initiatives. How are you achieving it or what challenges have you uncovered? We may just play your message in an upcoming episode so that others can learn from your experience.

In part one of a short series of podcast episodes, we sit down with Penny Turrentine, Ph. D., Adjunct Faculty and Program Coordinator at Pima Community College, to discuss some of the foundational pillars on which to build a successful Learning Center at your college or university. Inspired by her most recent publication, Everything You Ever Wanted to Know About Learning Centers (and then some…), we delve into essentials for learning center directors, the first being the need for professional development for learning center staff.

During her twenty-seven years in the field, Dr. Turrentine has specialized in working with student-athletes and published, Champions in the Classroom, a professional reference guide for student athletes, learning support staff, coaches, advisors, parents, and school administrators. She earned her BA in Interdisciplinary Studies from the University of Arizona, selecting studies in sociology, psychology, and exercise and sport sciences as preparation for her goal of working with student-athletes in the academic area. She went on to earn her Master’s degree from the University of Arizona College of Education with a minor in exercise and sport sciences before moving on to earn her doctorate.

She recently "retired" as the director of the West Campus Learning Center at Pima Community College in Tucson, Arizona. Though, Dr. Turrentine continues to teach and coordinate the Aztec Academics program for the Athletic Department at Pima College - designing and implementing a series of student success workshops that draw parallels between athletic skills and academic skills. She also developed a mentoring program for student-athletes and facilitates tutor-led study halls for the athletes. She designed and developed the Student Athlete Center for Academic Excellence and continues to be a consultant to the Athletic Department in all facets of academic support. In the field of learning assistance, Dr. Turrentine has earned Level 4 certification from the National College Learning Center Association (NCLCA). She has served both as the Arizona/Nevada director and as the SIG leader for the Learning Assistance Center Management SIG. She has been a Master level reviewer for the International Tutor Training Program Certification Program for 13 years and has coordinated the ITTPC.

Professional Development Resources:

College Reading & Learning Association (CRLA)

National College Learning Center Association (NCLCA)

LRNASST-L Listserve: Open Forum for Learning Assistance Professionals

Learning Support Centers in Higher Education (NSCHE)

Engineerica helps you to engage, track, and retain students. Learn more at www.engineerica.com.

Want to hear more? Visit the Podcast website: https://www.engineerica.com/student-success-heroes-podcast/

We want to hear your story!  Leave us a voicemail telling us about one of your center's current goals or initiatives. How are you achieving it or what challenges have you uncovered? We may just play your message in an upcoming episode so that others can learn from your experience.

We love our higher education professionals and all that they are doing to take care of and encourage their students along their academic journey. We spoke to Julie Ashley, Director of Tutoring and Academic Support for Metropolitan Community College, about the way they create a "homey space" for students and create meaningful connections. We also discuss the impact of the pandemic and her team's quick response to ensure students continue to have support.

Engineerica's solution, AccuCampus, is built to engage, track, and retain students. Learn more here.

Want to hear more? Visit the Podcast website: https://www.engineerica.com/student-success-heroes-podcast/

Students have a lot to tell us about how we can help them be successful and listening is essential. They also appreciate it when we take the time to make learning fun. We interviewed Tricia Seifert, Ph. D., Associate Professor of Adult and Higher Education for Montana State University, Researcher and Author on the Supporting Student Success Blog, and CEO of Success Prints, LLC. We discuss her research and the importance of students being involved in the process as well as how their feedback has led to the creation of a fun board game that helps students transition from K-12 to college.

Engineerica's solution, AccuCampus, is built to engage, track, and retain students. Learn more here.

Show Notes:

Podcast website: https://www.engineerica.com/student-success-heroes-podcast/

Learn more about Engineerica Systems: https://www.engineerica.com/

Read the Supporting Student Success Blog: https://supportingstudentsuccess.wordpress.com/

Enjoy this article about Listening to Students from the Blog: https://supportingstudentsuccess.wordpress.com/2019/07/03/listentostudents/

Order your copy of the Success Prints Crash Course board game at https://successprints.shop/

Register to Attend Inland Northwest Student Affairs Colloquium and Hear Tricia's Keynote Session - "Play, Fail, Learn, Play, Win!: Using Games to Promote College Success" on July 7, 2020: https://sites.google.com/site/insacolloquium/home

Leave us a voice message: https://anchor.fm/studentsuccessheroes

We're highlighting and celebrating the stories of our higher education professionals whose priority is student success. A couple of weeks ago we spoke to Melissa Sprock, Director of the Learning Center and Foundations Program for Indiana Wesleyan University, regarding their Advisory Board's use of AccuTrack data to inform their Learning Center's initiatives to help students thrive. We also touched on their team's response to the recent pandemic. 

Engineerica's flagship product, AccuTrack, has been in use by academic institutions since 1998, putting essential tracking data in the hands of student services professionals.

We want to hear your story! Leave us a voicemail telling us about one of your center's current goals or initiatives. How are you achieving it or what challenges have you uncovered? We may just play your message in an upcoming episode so that others can learn from your experience.

Podcast website: https://www.engineerica.com/student-success-heroes-podcast/

Leave us a voice message: https://anchor.fm/studentsuccessheroes