The January episode of Beyond the Bell dives into one of winter’s most predictable school realities: an increase in teacher absences and a surge in substitute usage. In a lighthearted and engaging conversation, HR Director Patrick Flanagan is joined by Associate Directors Brenda Byrnes (Secondary Schools) and Katy Timothy (Elementary Schools) to discuss what administrators can expect from the busy mid-winter staffing season. Together, they highlight the outstanding work done by the vast majority of substitutes, share observations from both secondary and elementary buildings, and acknowledge the partnership principals provide in supporting subs through the busiest months of the year.

The episode also gives a clear, practical overview of how and when to submit a substitute complaint using the district’s formal process. Brenda and Katy walk listeners through when a concern warrants an HR follow-up, why the complaint form is essential, and what details make a submission most effective. They explain how HR reviews each complaint, coaches substitutes where needed, and ensures consistent and fair outcomes across the district. The episode wraps with appreciation for administrators’ leadership and flexibility during the winter stretch, reinforcing HR’s ongoing commitment to support every school as sub needs rise. Click here to access the infographic that outlines the information in this episode.