Joy Mangano is one of the most successful product inventors and entrepreneurs in the history of the Home Shopping Network (HSN); in fact, she's so good there's a movie about her life story.

Joy joins Tech Done Different to teach us how to apply her principles of success to careers in tech and security.

You'll learn:

• what it means to "shift your skis" and why this is a crucial component to achieve outsized success
• why you need to be so connected to your customer that you literally dream about them
• how to earn permission from your customer to expand into other areas (and make them follow you)
• why being authentic is so important, and how your customers can sense it from a mile away
• why you need to tune into empathy for you customer: understand their problems, how to solve, and how to save them money
• why any business, including security- what it means that "there are no experts" and what this has to do with change

Guest
Joy Mangano
On Twitter 👉https://twitter.com/JoyMangano
On Linkedin 👉https://www.linkedin.com/company/the-joy-company-llc/people/

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Host
Ted Harrington
On ITSPmagazine  👉 https://www.itspmagazine.com/itspmagazine-podcast-radio-hosts/ted-harrington

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For more podcast stories from Tech Done Different With Ted Harrington: https://www.itspmagazine.com/tech-done-different-podcast