One of the leading process-driven shops in the industry is Tiny Fish Printing in Rochester, NY.  Tony Esteves has worked diligently to create a fantastic shop, and on today’s Success Stories podcast, he’ll share his journey and what makes his shop tick.

So, if you are interested in learning more about how to build a process-driven shop that uses SOPs, training, and a fanatical dedication to positive outcomes…this is the episode for you.