<p>Gabriel Lim, CEO of Saleswhale, joins JD and Alaina to discuss a CEO’s perspective on why and when companies need a Customer Success function.</p>
<p>What do you think? When should a business establish the Customer Success function? Do startups really need Customer Success?</p>

Gabriel Lim, CEO of Saleswhale, joins JD and Alaina to discuss a CEO’s perspective on why and when companies need a Customer Success function. What do you think? When should a business establish the Customer Success function? Do startups really need Customer Success?

SuccessAF Series 1 Episode #5 - A CEO's Take On Customer Success

Welcome to SuccessAF! This Customer Success podcast series will explore a variety of Customer Success topics and challenges. In these short, insightful discussions and interviews we will also explore multicultural nuances that influence Customer Success offerings.

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SuccessAF Series 1 Episode #5 - A CEO's Take On Customer Success

SuccessAF Series 1 Episode #5 - A CEO's Take On Customer Success