<p>In this episode, Alaina & JD explore similarities and differences across types of customer metrics that make up a Customer Health Score. Are quantitative or qualitative factors better at determining the red-yellow-green's of a health score?</p>

In this episode, Alaina & JD explore similarities and differences across types of customer metrics that make up a Customer Health Score. Are quantitative or qualitative factors better at determining the red-yellow-green's of a health score?

<p>In this episode, Alaina &amp; JD explore similarities and differences across types of customer metrics that make up a Customer Health Score. Are quantitative or qualitative factors better at determining the red-yellow-green's of a health score?</p>

SuccessAF Series 2 Episode #9 - Efficient & Successful Customer Health Scoring

Welcome to SuccessAF! This Customer Success podcast series will explore a variety of Customer Success topics and challenges. In these short, insightful discussions and interviews we will also explore multicultural nuances that influence Customer Success offerings.

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SuccessAF Series 2 Episode #9 - Efficient & Successful Customer Health Scoring

SuccessAF Series 2 Episode #9 - Efficient & Successful Customer Health Scoring