Why do technology projects at nonprofits fail? 

Peter Gross walks through ways to think about technology as it fits into nonprofit offices and business practices, and the ways new technology or new processes can have a hard time being adapted at organizations. He presents a template for taking action, and goes through a short case study, and then takes questions from the audience.

Peter breaks down the change management process into three logical steps.

• defining the change, 
• identifying the impact from that change, and then 
• preparing for those impacts.

If you are considering a technology project that seems daunting, that involves multiple stakeholders, and that requires staff to adjust their processes, you need change management as a foundational expectation of your project team. If you are recovering from a tech implementation that hit some bumps you can use this change management template to plan and better prepare for your next project.

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