In this episode of the Hotel Moment podcast, we're featuring a webinar from our sister series, Hotel Moment Deep Dive. In this webinar, we hear from Brian Stinemetz, Client Success Manager at Revinate, Brent Sanders, Sr. Customer Education Specialist at Revinate, and guest speaker Raul Martinez from AmbienteTM Sedona. As they explore successful outbound strategies for maximizing direct revenue, they discuss:

• The critical role of capturing and following up on non-booked leads
• How outbound calling can significantly increase incremental revenue
• The importance of effective email capture for ongoing guest engagement
• Real-world success stories from AmbienteTM Sedona's implementation of outbound strategies

Listen in to benefit from insights into potential revenue opportunities hidden in non-booked leads and learn how to leverage outbound strategies effectively. As they make clear, taking a proactive approach to guest communication and implementing targeted outbound campaigns can dramatically impact your bottom line. The best thing you can do is ensure your team is prepared and motivated to make the most of these opportunities as they arise.

If you found this episode valuable, don’t forget to subscribe, rate, and review it on Apple Podcasts and Spotify. For more details on how to do this, follow the instructions provided here.

Connect with Brian Stinemetz here:

• Revinate

Connect with Brent Sanders here:

• LinkedIn
• Revinate

Connect with Raul Martinez here:

• AmbienteTM Sedona

Follow the podcast here:

• LinkedIn

Chapters:
00:00 - Intro01:32 - Meet the speakers03:00 - Understanding outbound strategies06:00 - Types of outbound strategies10:04 - The power of follow-up12:02 - Enhancing guest experience with pre-arrival calls14:45 - Key takeaways for effective outbound strategies16:17 - Spotlight on Ambiente Sedona17:29 - Raul Martinez’s experience with Revinate19:10 - Incentivizing outbound sales20:41 - Success stories and campaigns21:00 - Closing thoughts and future strategies
If you enjoyed this episode, don’t forget to subscribe, rate and review it on Spotify and Apple Podcasts. Instructions on how to do this are here.
Hotel Moment Podcast is handcrafted by our friends over at: fame.so

Previous guests include: Shannon Knapp, CEO of Leading Hotels of the World (LHW), Patrick Norton of Brittain Resorts & Hotels, Shawn Jereb of Montage International, Carlo Del Mistro, Chief Digital Officer of Ennismore, Jason Pirock of Springboard Hospitality, and many more.

Are you a hospitality industry leader with insights to share? We're always looking for innovative voices to join our conversation about the future of hospitality technology.
If you'd like to be a guest on an upcoming episode of Hotel Moment, we'd love to hear from you! Our podcast reaches thousands of hospitality professionals worldwide, and we're particularly interested in perspectives on:

• Innovation in hospitality technology
• Guest experience transformation
• Revenue optimization strategies
• Emerging industry trends

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Check out the three most downloaded episodes:

• Revinate’s new CEO — on a mission to empower hoteliers with data-driven technology | with Bryson Koehler 
• Guests define what luxury means today | with Shannon Knapp
• Your commercial strategy as an evolution and not a revolution | with Jennifer Hill