In this episode, host Sagi Eliyahu welcomes Farheen Kaka, Director of Global Change Management at Gilead Sciences. Farheen delves into the significance of change management in today's dynamic business environment.

(04:02) The importance of asking people first before implementing change, so the transition is smoother. 

(08:03) Ease people through change by customizing tools and processes to match what they are used to.

(10:18) Organizations can minimize change while still achieving goals by understanding end users and designing solutions they find valuable.

(14:36) With more flexible workforces, organizations should put in the effort to understand end users rather than dictating changes.

(19:25) Top-down vision and priorities are important, but employees are better placed to execute changes since they do the work daily — simple solutions can emerge.

(25:39) Employees often find ways to streamline processes that executives would not have thought of — listening to their ideas is key.

(28:39) Farheen advises documenting everything; lifelong learning; thinking outside the box; and advocating for yourself.

Farheen Kaka - https://www.linkedin.com/in/farheenkaka/

Gilead Sciences - https://www.linkedin.com/company/gilead-sciences/

This episode is brought to you by Tonkean.

Tonkean is the operating system for business operations and is the enterprise standard for process orchestration. It provides businesses with the building blocks to orchestrate any process, with no code or change management required. Contact us at tonkean.com to learn how you can build complex business processes. Fast.

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