Aware of the industry need for business intelligence training, the PHCC Educational Foundation has partnered with Goalmakers to develop Business Leadership Essentials, a 10-week, peer-based learning program through its online PHCC Academy for current and future managers of plumbing and HVACR businesses. Natalie Forster talks with Dan Quinonez, executive director of the PHCC Educational Foundation and Jeremy Wall, CEO of Goalmakers, to discuss common business management mishaps, success planning and more.