In this episode of Enterprising Insights, The Futurum Group's Enterprise Applications Research Director Keith Kirkpatrick discusses the news coming out of NetSuite’s SuiteConnectNY event, focusing on new product enhancements around AI, and a new connector used to link multiple instances of the product. He also discusses several retail case studies, and then closes out the show with the Rant or Rave segment, where he picks one item in the market, and either champions or criticizes it.