This update from Financial Services Online brings notable events in the Australian insurance industry, headlined by Janelle Greene's formative appointment as CEO of National Transport Insurance (NTI), succeeding Tony Clark. She has notable experience and is expected to efficiently lead NTI. Another highlight includes the Australian Financial Complaints Authority directive to insurer, AIA to pay a total and permanent disability payout to an injured truck driver, stressing on the need for precise disability claims assessments. In regulatory news, the National Heavy Vehicle Regulator has revised its Master Code of Practice to cover a variety of Industries, with a webinar scheduled by NTI to explain the updates. Lastly, Budget Direct has won Australia's Insurer of the Year 2026 at the Finder Provider of the Year Awards, reinforcing its place in the industry.n