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Supercharging the customer experience, with the authors, Alan Williams and Dave Stubberfield
Co-authors Alan Williams and Dave Stubberfield speak about their book Supercharging the Customer Experience, subtitled How organizational alignment drives performance.
Alan Williams leads the consultancy ServiceBrand Global, specialising in helping service-based businesses thrive and flourish in a values economy. Dave Stubberfield leads the Carter Consultancy, which focuses on customer experience, change management, and continuous improvement.
https://www.amazon.co.uk/dp/1915951283/
Hosted on Acast. See acast.com/privacy for more information.
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By Toby Chapman-DaweCo-authors Alan Williams and Dave Stubberfield speak about their book Supercharging the Customer Experience, subtitled How organizational alignment drives performance.
Alan Williams leads the consultancy ServiceBrand Global, specialising in helping service-based businesses thrive and flourish in a values economy. Dave Stubberfield leads the Carter Consultancy, which focuses on customer experience, change management, and continuous improvement.
https://www.amazon.co.uk/dp/1915951283/
Hosted on Acast. See acast.com/privacy for more information.