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Welcome to Support Secrets were we talk you behind the scenes of the fastest-growing none VC back SaaS company in the world and show you how this company provides world-class support... more
FAQs about Support Secrets:How many episodes does Support Secrets have?The podcast currently has 6 episodes available.
February 22, 2021Provide the best customer service by scheduling your teamsJoin us today as we discuss how to schedule your teams depending on the size of your business and the size of your team.Get your Free The Five Step Framework to Providing World Class Customer Service at https://www.supportsecrets.com/get-the-secrets...more16minPlay
February 15, 20213 Fold System To Increasing Customer RetentionCustomer Success vs Customer Support vs Customer Experience,Check out our new site! http://supportsecrets.com/...more14minPlay
February 08, 2021True omnichannel support is and what it means for your team as well as your customers.Join us today as we talk about what true omnichannel support is and what it means for your team as well as your customers.supportsecrets.com...more18minPlay
February 01, 2021Do we even need a cusotmer support team?The story behind the creation of the ClickFunnels Support team and why EVERY business needs support....more13minPlay
January 25, 2021Join Mark and James this week as we talk about what we have been doing at ClickFunnels Support to decrease handle time and much more...supportsecrets.com...more24minPlay
January 14, 2021How we scaled our best in class support team from 7 to 160 team membersWelcome to Support Secrets were we talk you behind the scenes of the fastest-growing none VC back SaaS company in the world and show you how this company provides world-class supporthttp://supportsecrets.com/...more28minPlay
FAQs about Support Secrets:How many episodes does Support Secrets have?The podcast currently has 6 episodes available.