Every WordPress product company will tell you that after launch, the most important next step is to build a fantastic support experience for customers.

In this episode of Input, Justin and Chris from the Customer Experience Team at Gravity Forms share their stories and experience as well as exploring the team, tools and tactics that help one of the most iconic products in WordPress continue to delight customers.

Every WordPress product company will tell you that after launch, the most important next step is to build a fantastic support experience for customers. In this episode of Input, Justin and Chris from the Customer Experience Team at Gravity Forms share their stories and experience as well as exploring the team, tools and tactics that help one of the most iconic products in WordPress continue to delight customers.

Supporting Customer Success at Gravity Forms

Behind every WordPress website are stories of people creating impact. Whether that's an artist sharing their unique perspective on the world, a non-profit changing lives, a small business creating value for their customers or the developers and designers who make it all happen.

At Input, we're on a mission to help people connect creativity with purpose and we want to share the stories of how that's happening inside (and outside) the WordPress ecosystem.

Input is hosted by James Giroux and brought to you by the team at Gravity Forms.

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Behind every WordPress website are stories of people creating impact. Whether that's an artist sharing their unique perspective on the world, a non-profit changing lives, a small business creating value for their customers or the developers and designers who make it all happen. At Input, we're on a mission to help people connect creativity with purpose and we want to share the stories of how that's happening inside (and outside) the WordPress ecosystem. Input is hosted by James Giroux and brought to you by the team at Gravity Forms.

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Supporting Customer Success at Gravity Forms

Supporting Customer Success at Gravity Forms