How does a GP surgery go from 58% satisfaction to 82% in 3 years?
Hear the remarkable story and approach from the dynamic health tech GP. Creating ownership, his approach to 'hiring and firing', the importance of metrics and the centrality of the patient experience.

How does a GP surgery go from 58% satisfaction to 82% in 3 years? Hear the remarkable story and approach from the dynamic health tech GP. Creating ownership, his approach to 'hiring and firing', the importance of metrics and the centrality of the patient experience.

Surging Satisfaction #2 Dr Earim Chaudry Half Penny Steps Health Centre

In this podcast I will bring stories of creativity, bravery and improvement that aims to challenge, equip and inspire hope those who are working in General Practice.
I’m your host, Dr Ben Allen, a GP partner in Sheffield. My passion is releasing potential in people and organisations and sharing what I find with others!

Medicine

Health & Fitness

In this podcast I will bring stories of creativity, bravery and improvement that aims to challenge, equip and inspire hope those who are working in General Practice. I’m your host, Dr Ben Allen, a GP partner in Sheffield. My passion is releasing potential in people and organisations and sharing what I find with others!

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Surging Satisfaction #2 Dr Earim Chaudry Half Penny Steps Health Centre

Surging Satisfaction #2 Dr Earim Chaudry Half Penny Steps Health Centre