SurgiSnacks

In this episode of SurgiSnacks, join Al Norweb along with special guest Megan O’Hara, President of AAOE and practice manager of Robert V Moriarity MD PC, as they discuss the challenges faced by small independent practices in an era of rapid consolidation. 

Al and Megan shed light on the innovative approaches employed by practices that embrace the David role and find strength in their size and agility.

Join Justin Rockman, VP of Business Development at Surgimate, in this episode of SurgiSnacks as he dives into the world of surgical practice staffing shortages with special guest Jennifer Monroe, Director of Patient Financial Services from OrthoTennessee. In this bite-sized session, discover the challenges and solutions in hiring during the post-COVID era, strategies to attract top-notch candidates, and insights into creating a compelling workplace culture.

Al Norweb and Ozzie Delgado return to expand on value-based care (VBC) in part two. Timing and technology can play a big role in getting patients the right care at the right time while minimizing waste and reducing cancellations. Listen in to learn more about how HOPCo is leading the industry with its transformation to value-based care.

Cammie McKissick and Nicole Tovatt, of Summit Orthopedic Specialists, chat with Rebecca Brygel, Founder and CEO of Surgimate, about their experience in the surgical office and coordination. There are ups and downs, but the impacts that Cammie and Nicole have made are impressive.

Join us for a special Surgical Coordinator Spotlight series of SurgiSnacks. Founder and CEO of Surgimate, Rebecca Brygel, interviews Jacqueline Wertman, a surgical coordinator of over 30 years. Learn about the start of Jacqueline's career and what a day in the life of a surgical coordinator looks like at OrthoNY.

Tune in for a Labor Day special as Justin Rockman, Surgimate's VP of Business Development, hosts an inspiring chat with Andrew Wade, Ortho South Carolina's CEO. Delve into strategies for motivating and engaging surgical practice teams, fostering positivity, and acknowledging achievements. Explore the influence of recognition programs, LinkedIn shoutouts, and inventive methods to empower your healthcare heroes. Uncover how to address labor shortage challenges and master the art of retaining and honoring talent. Don't miss this enlightening tribute to the unsung heroes of surgical practice management. 

Join us in this episode as we dive into the fascinating realm of surgical scheduling and its synergy with value-based care. Our guest, Osmel Delgado, COO of HOPCo, shares insights on achieving 'the right surgery at the right time.' Discover how value-based care principles enhance surgical scheduling, optimizing patient outcomes and healthcare efficiency. Learn about real-world success stories, strategies to overcome challenges, and the benefits for patients and healthcare systems. Tune in for a glimpse into the future of value-based care for surgical practices. 

It happens to the best of the best: For 99 satisfied patients, there’s inevitably one frustrated customer despite your practice’s best efforts. In this special two-part episode of SurgiSnacks, we are excited to be joined by Evan Steele, Founder and CEO of rater8, to discuss how patients wield the power of the review. We talk about some of the most common causes of patient dissatisfaction, how to continue the never-ending journey of improving the patient experience, and how to harness the power of the voices of happy patients who visit your practice.

It happens to the best of the best: For 99 satisfied patients, there’s inevitably one frustrated customer despite your practice’s best efforts. In this special two-part episode of SurgiSnacks, we are excited to be joined by Evan Steele, Founder and CEO of rater8, to discuss how patients wield the power of the review. We talk about some of the most common causes of patient dissatisfaction, how to continue the never-ending journey of improving the patient experience, and how to harness the power of the voices of happy patients who visit your practice.

Al and Justin navigate the centralization conundrum, examining the delicate balance between maintaining quality and controlling costs in surgical coordination. Just like the irresistible layers of Tim Tams, centralization offers enticing possibilities. Join us as we explore the potential benefits and tradeoffs associated with centralization, shedding light on how it can streamline processes, enhance quality control, and optimize financial outcomes. Brace yourself for a thought-provoking discussion that will leave you craving both Tim Tams and a deeper understanding of the centralization landscape.