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Survey: New office work space trends are actually counter-productive


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Open-office and unassigned work desks, i.e., not dedicated to a particular person but open to anyone who needs a spot, are relatively recent office trends.

A new survey finds that a majority of workers find such ideas unappealing and that it lowers their productivity. Kane Wilmott, CEO and founder of iQ Offices co-working space explains.

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The survey of over 1,500 Canadians by Maru/Blue for iQ found that 57 per cent of employees felt that distractions at work meant up to two hours of lost productivity.

Kane Wilmott, CEO and founder of iQ Offices (supplied)

Loud and chatty colleagues, open-concept offices, unassigned workspaces (sometimes called hot desks, or nomad seating) and time wasting meetings are ranked first to fourth as the main distractions to productivity. An even greater percentage (73%) felt they could save up to two hours a day in a more productive environment.

“Canadians overwhelmingly highlight design, physical environment productivity challenges like nomad seating arrangements, noise and distracting open concept design, ahead of other workload-related challenges, such as excessive email (17 percent) or unexpected extra work (19 percent),” Kane Willmott, iQ Offices

Almost 2/3 (64%) said they’d accept a lower salary if the workplace was more conveniently located and better designed for productivity and employee satisfaction.

The noise and lack of privacy of the open office concept are distractions. Willmott also says “we’re creatures of habit” and the issue of nomad seating is another productivity challenge and contributes to a sense of lack of belonging, resulting in a lessening of loyalty to a company.

Other things that can add to productivity are windows with natural light, and plants.

Additional information

CBC: Jun 28/18: Open-plan offices leave women subject to sexism at work, research suggests
Coldwell Banker: Mar 16/17: Is the Open Office Concept a Goner?
Global News: M. Collie: Feb 10/20: Most Canadians lose 2 hours of work per day because they can’t focus: survey
Vice: M. Hay: Aug 2/18: Does Working in an Open-Plan Office Affect Your Health?
PBS News Hour: Akpan/Griffin: Jul 30/18: Here’s proof that open office layouts don’t work, and how to fix them
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