David Wilcox, PhD (whose career includes experience as a nurse and healthcare administrator) discusses the findings and advice in his book, How To Avoid Being A Victim Of The American Healthcare System: A Patient's Handbook For Survival.

This American Viewpoints discussion includes both the financial hurdles - including insurance company denials - and the dangers that can come with patients not knowing or not asserting their rights. Dr. Wilcox argues that "...proactive patient education can actually have a life or death impact."