In this episode of "Hardware is Forever," we explore the fifth of Dr. W. Edwards Deming's Fourteen Points of Management: Constantly improving the system of production and service. Jay Patel, CEO of Amtech, joins us to discuss the imperative of systematic improvement for achieving high-quality and profitable outcomes. Jay emphasizes that while cost-cutting might offer short-term gains, the continuous refinement of production processes, driven by data rather than intuition, is key to long-term success. We discuss tackling extreme variations first to bring processes under control and then using statistical methods to guide improvements, and Jay talks about the importance of teamwork, effective leadership, and a proactive mindset in creating a culture of relentless improvement. Join us as we explore practical strategies and the critical role of the Deming Cycle in building a robust, innovative production system. Featuring Jay Patel.