Our Guest:

Tam Nguyen, Founder of Dawn Again AI, brings a rare mix of accounting, automation, and systems design to the table. Her work helps teams adopt AI in ways that are genuinely useful.

Show Overview:

In this episode, Tam shares how she went from spreadsheets and consulting to helping businesses design AI-powered systems that actually work for people. With a focus on sustainable, human-centered strategies, Tam talks about how small shifts in thinking and design can make a big difference. From building processes that teams can stick with to rethinking what “automation” really means, this conversation is all about grounding AI in everyday work.

Key Takeaways:

• Why automation isn’t about replacing people—it’s about supporting them
• How to spot the friction points in your team’s workflow
• One mindset shift that changed everything for Tam
• Why practical beats flashy when it comes to AI adoption
• What she learned living with a parrot for 30 years (yes, really)