In this episode, Mayo Nissen, a a New York-based creative director, currently Design Lab Director at the New York City Mayor's Office of the Chief Technology Officer, talked about his work at the intersections and interplay between research, systems thinking, and human-centered design. He shares with us his approach to human-centered design and how a systems thinking lens allows us to zoom in and out to create meaningful and sustainable solutions.

To learn more about Mayo's work: http://www.mayonissen.com Follow him on Twitter @mayonissen

Credits:

Conception, host and production: Anne-Laure Fayard

Sound design, music & post-production: Blake Rook