This week’s show is all about Crisis Management, which is NOT, as you might expect, just managing a crisis when you’re in the middle of one. What it can and should be is a process of training yourself to recognize and to deal with potential threats quickly and without allowing your emotions to become involved.

Our guest is a longtime favorite of the show, author, speaker and teacher, Chris Syme. Many of us know Chris as an author marketing expert, but her early training was in Crisis Management.