Tabetha and I talk about glee, dandy, X-bility, we can't tell anyone what we did, if you're ready to grow, alleviating frustration from end user, people people, IT whisperer - speak IT and speak end user, put a CRM in place and no one uses it, teddy bears in a row, systems in place, control issues, evil eye, blessed with gift on picking up other's strengths and weaknesses, standard, accountability, agile methodology, 17 steps to . . . , making mud thicker and less sticky, mushy, squishy, certify them, productivity and the brain, sewing stuff, I'm supposed to be Mexican, squirrel and Hyundai Santa Fe (they run forever!).