In this episode, Bentley from WOW Academy Singapore graces us with his thoughts and experience on how hospitality had pivoted during this pandemic. He shares about the necessity of purposeful leadership when building a great organisational culture so we can mobilize our troops, and be ready to cope better with the volatile changes in the hospitality industry.
You will also find his book "WOW! Giving your customers the WOW! Experience to grow your business" a timeless and interesting read.

WOW Academy does training around Organisational Culture, Customer Service, Leadership, and Communications. If you are looking to engage their services, or reach out to him, you may find Bentley or Stephanie at www.wowacademy.com.sg

Join us in our mission of regenerative hospitality.
https://linktr.ee/wearepreshift​

In this episode Kylie chats to Lorielle Phillips, Founder of Elle's Kusina, Stockholm Charcuterie, Tzocolate Product Manager and Head Chef of Sizzle.se

3 years ago, Lorielle packed up her life in Singapore and moved to Stockholm with her family. Since then, she had started three brands while getting her hands on as a product manager and head chef of a food tech company.

Lorielle's shared how she found her community in Stockholm, in a hospitality and creative-centric co-working space. Getting involved in her newfound community led her to entrepreneurship. One of the most important lessons she learned in her journey is to "knock on windows when the doors are closed". She collaborates with various ethnic chefs and home-based cooks to share their culture, delicacies, and stories with you. She supports young female Filipina entrepreneurs so they too can thrive in their businesses. This lady is a great friend of mine, and I am so very proud of all her achievements! I know, this is only just the beginning. Get ready to whet your appetite, Lorielle is taking the Stockholm food scene by storm!

If you are living in Stockholm or would like to connect with Lorielle and check out all the delectable food,
Follow on Instagram: @elleskusina, @stockholm_charcuterie, @tzocolate, @sizzle.se
Connect on Linkedin: https://www.linkedin.com/in/lorielle-...

Join us in our mission of regenerative hospitality.
https://linktr.ee/wearepreshift​

CD is a transformational coach with 34 Coaching. He was a "revamp specialist" for many Hospitality organisations. Being part of many pre-openings, building organisational culture is innate to him. We speak with him about how organisational culture is important and how we diagnose your culture's health. There are some insightful and refreshing ideas and strategies we can improve in our actions towards our vision and some techniques and ideas we can take a leaf from coaching. We also explored how coaching can help an organisation grow and strengthen from the inside so that we can flourish.

Look out for cute Doggo and heartwarming Dad of the year moments in this call. I sincerely enjoyed it :)

If you would like to learn more about coaching and maybe add coaching as a skill into your repertoire, or just would like to get in touch with CD

LINKEDIN: https://www.linkedin.com/in/cd-kotze-34-coaching/

We would love to have you join us on Clubhouse:
Every Monday 08:00 PST | 17:00 CAT | 19:00 GST on Hospitality Coaches Room

Kylie's drink of the day: Clonakilla O'Riada Shiraz 2017

Join us in our mission of regenerative hospitality.
https://linktr.ee/wearepreshift​

#hospitality​ #regenerativehospitality​ #wearepreshift

In this episode, Kylie speaks to Marta Rocha, founder of 300Hospitality. Marta comes from a family of hoteliers and found her passion for the industry from an early age. Marta shared her fierce battles and learning curves for hiring, grooming, and valuing talents in Hospitality. She speaks from the experience of being a manager and a devoted mama to her baby tigers in her team. Her stories about interns, colleagues, managers and the lessons she took away from each interaction from her past and present are compelling and inspiring. Marta's jovial and positive vibes translate in this conversation, her social media presence, and in her everyday life. She is truly infectious!

FOLLOW 300HOSPITALITY HERE: instagram.com/300hospitality

Hospitality is powered by people, I like to call them the heartbeats of hospitality. As we adopt innovation and technology, most would agree that it would not be the same without the people driving the industry. However, we need to ensure that we value the existing talents and continuously groom new generations of talents. We need to uplift the value of working in Hospitality, we need to become better leaders and role models, we need to empower our talents so it will leave a lasting, positive ripple effect on the future of our industry.

Join us in our mission of regenerative hospitality.
https://linktr.ee/wearepreshift​

#hospitality​ #regenerativehospitality​ #wearepreshift

In this episode, I’ve invited some old friends to share a table and discussing Experiences and Transactions in the Hospitality Industry. Both elements are essential to us in our day-to-day operations, but how do we find the synergy. In this conversation, we have likened pure transactions to being “Vanilla” and balancing the act of the two like in an “Opera”. How interesting!

You may find information or reach out to our guests through Linkedin!

Helen Douglas - Principal Consultant, TSA Solutions
https://www.linkedin.com/in/helen-a-c-douglas-82371517/

Theo Hill - Head Chef, Gold Notting Hill
https://www.linkedin.com/in/theo-hill-203800151/

Ivan Di Nasta - Restaurant General Manager, Beaverbrooke Hotel and Spa
https://www.linkedin.com/in/ivan-di-nasta-b97a6638/

Connect with us on Preshift - wearepreshift.com

Ive had the honour of inviting Shaun de Vries from Melbourne to talk about THE HOSPITALITY MINDSET in our pilot episode. Before we met, I sent him a video about the infinite game from Simon Sinek and wanted to learn what he thought about the mindset of Hospitality and how it reflects on the way talents and the business will be groomed in reality. I'm linking the talk Simon gave to the Welcome conference about the infinite game below.

The Infinite Game - Simon Sinek @ The Welcome Conference
https://youtu.be/RFxIm7fcB7c

About Shaun de Vries:
Shaun de Vries hosts the Principle of Hospitality - The Podcast, an initiative set up in 2018 under the former name of the Open Pantry Podcast, to give hospitality leaders a voice on an international platform. Shaun has interviewed big names such food writer Kara Irving, Nick Stone from Bluestone Lane Coffee, Mark Wright from Wham Consulting and hospitality expert, Frank Widen.

With the support and knowledge of Shaun, his team and Open Pantry Co’s partners, Open Pantry Co. can quickly apply their organisation improvement model to ensure high-quality execution and operation of any food and beverage brand.

Links:
Principle of Hospitality- https://www.principleofhospitality.com/
Open Pantry Consulting - https://www.openpantryconsulting.com/

Connect with us on Preshift - wearepreshift.com

Training in the hospitality is so very important but how do you maximize the cost it takes to train all of your employees and measure it's success? Well, there are plenty of ways but with the future of digital spaces, Jonathan Plowright, founder and CEO of Typsy, is here to talk to us about digital training for the hospitality industry.

Let's Connect!
www.typsy.com
@asktypsy
[email protected]

Let's Connect!
@wearepreshift IG & FB
www.wearepreshift.com
[email protected]

This episode is our first ever podcast to feature culinary. We interviewed Chef Rossi from the Art Institute of California in North Hollywood. His international culinary career includes owning four critically acclaimed restaurants in New Zealand as well as culinary positions in Australia, Sweden and the United States. His career led him to Los Angeles where he worked for Michel Richard at Citrus until opening its Tokyo location. He took the helm of Citrus Los Angeles before working for the Patina Group as Executive Chef of Café Pinot and Pinot Hollywood. He began educating future culinarians in 2002. Rossi is an ACF Certified Executive Chef, Certified Executive Pastry Chef, Certified Culinary Educator, Certified Culinary Administrator and a lead Approved Certification Evaluator. He was born and raised in northern Italy, specifically, Milan, and in this episode, he shares his thoughts and knowledge about Northern Italian Cuisine.

Stay Connected!
Chef Rossi - [email protected] or 818-299-5100 and ask for him directly
https://www.artinstitutes.edu/hollywood

Let's Connect!
@wearepreshift IG & FB
www.wearepreshift.com
[email protected]

In this episode we interviewed Stephanie Simbo, Founder of Beyond Bars Akademia in Cape Town, South Africa. She is on a mission to help fight the stigma surrounding ex-offenders. She does this by training and empowering women to live a successful career in hospitality and make the right choices in life. In this episode, she explains more about education, hospitality, and empowering women after they leave prison.

Stay Connected!
http://www.beyondbars.co.za/
@bbakademia Twitter & Instagram
@BeyondBarsAkademia Facebook

Let's Connect!
@wearepreshift IG & FB
www.wearepreshift.com
[email protected]

We had the pleasure of getting to know George Harwood-Dallyn. He is so funny and charismatic, it's hard not to love him! He currently manages the Jolly Post Boys in Oxford, England and is on a mission to save the great British pub. In this episode, Drea and George chat about their experiences studying hospitality management at the Oxford School of Hospitality Management (OSHM) at both the undergraduate and postgraduate levels.

Let's Connect!
@jollypostboysoxford

Let's Connect!
@wearepreshift IG & FB
www.wearepreshift.com
[email protected]