Ben and Claire start with should a patient pay for a second round of periodontal therapy if the first one fails? They talk about why this assumption happens? Have you ever had patients think it is because you have failed if their perio is not stable after 1 visit?

Ben then goes on to discuss behaviour change in our patients and psychology. This leads on to our patients feeling our energy and how to make sure we don't let our energy effect the appointment.

Claire talks about a case where she helped a patient by understanding the link between endometriosis and oral health. It does help us to treat our patients when we know how to think outside the box.

Do you have any dilemmas? Email [email protected] and we will answer your agony aunt/uncle dilemmas