Telcos worldwide are facing competition over their new services, from agriculture to telehealth, from logistics to manufacturing -- and not just from traditional rival networks. It's vital for them to roll out new services quickly, reliably, scalably and interoperably with their partners. That kind of openness can only be built on common frameworks, micro services, APIs, and configurable multi-capability. Fortunately, Sunil Diaz, general manager of Canada-based Enghouse Networks and our guest in the latest Tech Trends Podcast,can guide us through this.Plus we're joined by IoT analyst Josh Taubenheim from US firm MachNation. And it's time to look again at the Serious and the Far-less-serious Tech News.