Join us on Episode 14 of The Chief Exchange Podcast as Alec Wons sits down with Chief Michael Baker from Tulsa Fire Department. In this insightful episode, Chief Baker shares his unique perspective on the importance of failing forward and drawing parallels between the army and public safety. Learn how to effectively tailor your communication style for individuals versus groups and discover the secret to increasing the conversion rate of applicants to sworn firefighters. Don’t miss this episode filled with practical wisdom and leadership insights!